Farms have people issues, not farming issues

Even the closest and most functional family will have rows from time to time. A farming family is no different, and sometimes what can start as a minor issue can snowball into a much bigger dispute that risks the family unity and the farm. This is why working through conflict is so essential to the long-term future of the family farm. In this article, we give you an overview and tips on how to manage conflict on the family farm.

Common conflicts

Conflict happens when people cannot accept another’s differences, and this leads to a dispute. If left unresolved, a disagreement in the family will create tension and lead to divisions as different members take sides.

We work with many family farming operations, often helping develop and agree on a succession plan, which is when conflict often happens. Family members disagree on who gets what, who does what, and what those who aren’t on the farm get from the business.

Often we see a conflict between generations and whether the younger will take over the farm regardless of how good they are at farming or business. The next generation may not want to take on the farm, or the older generation may have a hard time handing it over, causing tension if there differences in opinion on how to run the farm and what is produced.

There can also be conflict in the way others handle conflict. One may manage conflict by shutting down conversation or not talking, while another wants to talk it through. This can lead to a toxic atmosphere that makes the tension worse and can erode trust – also a vital part of a successful operation.

How to handle conflict

The first step is to recognise how you handle conflict and understand that others in your family will handle conflict differently. It’s essential to communicate how you manage conflict with the family to know where everyone is coming from.

Another important consideration is to deal with conflict early because the longer it’s left to simmer, the more toxic and difficult it becomes to resolve. The solution is to sit down and talk through mediation so that everyone has their say. At the start of this meeting, everyone should agree on their role in the discussion and whose responsible for what.

We run mediation sessions with our clients, allowing family members to discuss without one being in control of the discussion. A successful session is an open environment where everyone clarifies and explores their interests, issues and underlying needs.

It’s also helpful to focus on negotiation and solutions so that everyone is involved and can agree on the resolution. We also keep these discussions confidential to allow family members to talk through their frustrations freely.

We’ve given a simple outline here; however, working through conflict is delicate and complex. SproutAg runs mediation workshops to help families continue to do what they love – run the family farm.

Can the family business afford to go through a transition?

  • Cash flow and business analysis are a key part of planning
  • Be realistic about your business goals
  • Compromise

You’ve had the first family meeting to talk transition planning, laid out your goals and aspirations for the farm, so what’s next? The next step is to test these goals and aspirations to see if they stack up.

When we work with a family to test the viability of a transition plan, we always undertake a deep-dive analysis of the farm’s finances and estimated cash flows over a five to seven-year period. Cash flow forecasts are critical to understanding what the farm’s yearly average cost of operation is. They are also used to run scenarios to test the different goals or aspirations each family member has.

For example, a goal to double the farm size in 3 years sounds great, but if the reality is achieving this goal relies on too much debt, you risk sending the business broke. In this case, the plan becomes 50 per cent growth.

Another consideration is whether you support mum and dad in retirement and what their lifestyle goals are. If they want a champagne retirement but the farm only has a beer budget, it’s better to know this upfront to better prepare for it, so they are looked after without burdening the farm’s operations.

This analysis is also an opportunity to lay down timelines on when the best time is to transition and whether the farm should grow over time. More often than not, they prove the family operation is more robust staying together than splitting.

A rigorous analysis of the farm’s future cash flows, business plan and scenarios is especially important for families who want to pass the farm down through generations. It shows them the impact of their goals and the viability of the business.

As we’ve said in previous articles, the key here is communication, negotiation, compromise, and acceptance that your goal may not be realistic. This approach will put the family operation in a position that it can afford to transition and compensate family members for their work and provide for them in retirement.

Transition and succession planning is an integral part of your family farm’s success. Talk to your local SproutAg representative to find out more about your succession and transition planning workshops.

Communication and the one-page plan

• Visualise the farm’s goals and aspirations
• Identify key dates and put them in a timeline
• Regularly review and communicate your transition plan

We’ve talked about developing a transition plan and testing it to make sure it stands up, and in this article, we outline how to communicate the plan, so everyone understands it.

The first step might sound obvious, but it is essential to write it to leave no room for interpretation. When we bring clients into the office, we work through our “one-page plan” tool to visualise all aspects of the farm business and plan. In one page, we sketch out short and long-term business goals, who is involved in running the farm and what they do, and a transition plan timeline so everyone can see the goals, who does what and when the transition will happen. The one-page plan does not go into the micro-detail.

This approach aims to get everyone on the same level when they think about the farm’s goals and aspirations. It doesn’t leave anything open to interpretation as family members can come to different conclusions.

It’s an opportunity for the family to focus on that top-level detail that can often be forgotten or pushed aside in the farm’s day-to-day operation. It’s a trigger for events on what needs to be done, like the retirement of the existing generation or fair compensation for off farm siblings and the timing of those key events.

With their one-page plan in place, we encourage our clients to continually look at it and assess whether the goals and aspirations are still relevant or if they need an update. This is particularly the case if something unforeseen happens, like three years of drought creating severe pressure on cash flow.

Do not overlook communication. We recommend families get together every quarter to review their transition plan to keep everyone on the same page and allow them to speak up when things change.

With a one-page plan and a communication strategy in place, you’ll have a document that will get you through challenging times. Speak to your local SproutAg representative to learn about how to communicate and put your transition plan in place.

Succession Planning: the family deal

It’ll come as no surprise that most families have a verbal deal about succession planning: who will take over the farm. These verbal deals go something along the lines of, “the boys get the farm, while the girls get the house in town and the super.”

But life happens; children grow up, move away, get married and perhaps end up in a business of their own that make these informal agreements obsolete. Instead, we suggest a plan that changes with the times.

So that we are on the same page, we are talking about succession planning or transition planning, as we prefer to call it. We call it this because the handover of the farm takes a long time as the older generation works with the next before handing it over entirely.

A transition plan captures who gets what and when it will happen after a process of listening to and balancing everyone’s goals, their challenges and wants, all the while keeping an open dialogue to manage conflict when it arises.

It’s a process we’ve gone through with many families as an independent and objective listener and mediator. There’s no set timeline for this process because it takes time, dependent on family circumstances. Typically, we go through the following stages to take a family through the transition/succession planning process.

 

  1. Getting to know you and the family

We start with one-on-one chats with everyone to get to know them, what drives them, and what’s behind their decision making.

We also take the time to get to know the family culture and their overall values to get the big picture.

  1. Goals and common ground

Once we get to know everyone and understand the big picture, the next step is to plot out individual goals to draw out common themes.

  1. Begin to shape the plan

With everyone’s goals identified and with the overall values and culture of the family known, we shape the transition plan, so it acts as a reference point to discuss.

  1. Get everyone at the table

With the basic plan drafted, the next step is to get everyone at the table to discuss and, where needed, bring in experts to offer advice. An essential part of this step is to run the meetings as if they were a board meeting with an agenda and a chair to make sure everyone contributes.

  1. Speak up

Everyone should be clear about their intentions and speak up at this stage, so everyone has their say.

With input from everyone, the next step is to complete the transition plan, distribute it to everyone and have their sign off, so everyone knows what it means for them and the family.

As a live document, the process doesn’t stop once with the written transition plan. It will need to be updated as things change, and importantly, it must communicate changes to the whole family. The transition plan should contain no surprises.

If you want to talk about transition plans, contact your SproutAg representative.

DISCLAIMER: The information in this email is general and does not constitute financial advice.